Access statement
29th October 2021
Accessibility statement for Oily Cart website
Contents of this statement
- Using the Oily Cart website
- Increasing access on different devices
- How accessible the website is
- Feedback and contact information
- Technical information about this website’s accessibility
- How we tested the website
- What we’re doing to improve accessibility
This accessibility statement applies to the Oily Cart website https://oilycart.org.uk
1. Using the Oily Cart (OC) website
This website is owned and managed by the Oily Cart team. We want as many people as possible to be able to use this site and have considered accessibility since the start of the website’s development.
On this website you should be able to:
- Change colour contrast levels and font size
- Change the size of the browser window and zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigation most of the majority of the website using speech recognition software
- Navigate most of the website using a screen reader
2. Increasing access on different devices
There are changes you can make to different devices that will help increase access to our site, depending on what you prefer, including:
- Speech output
- Magnifying the screen
- Making the mouse-pointer bigger
- Slowing down the mouse speed
- Using the keyboard to move around a website
To find out more, the AbilityNet website contains a lot of advice on making your device easier to use if you have a disability or access needs.
3. How accessible the website is
The site includes the following features to increase accessibility:
- Text content written in plain English
- A consistent layout and design
- The use of headings to split up the content visually and to improve navigation by screen-reader users
- The use of alternative text to describe most images
- Some videos with captions to increase access to all, including D/deaf and hard of hearing users
- ‘Accessibility options’ with short-cuts to adjust the visual accessibility of the site, including font size and colour contrast
We have carried out a detailed access test of the website and know some parts of the site and content are not fully accessible:
- Not all videos have captions, transcripts or audio descriptions
- Some links, labels and images don’t have a text alternative
- Some examples of low text and background colour contrast
- Some of the site is difficult to navigate using a keyboard, e.g. the carousel of images
- Some PDF documents are not fully accessible to screen reading software
- The ‘skip to content’ doesn’t always go straight to main content
- There is no site map or Search / alternative to the menu
4. Feedback and Contact information
If you need information on this website in a different format like large print, Easy Read or audio recording, contact us by email or phone:
● Email: oilies@oilycart.org.uk
● Telephone: 020 8672 6329
Reporting accessibility problems with this website
We’re always looking for ways to improve accessibility and welcome your feedback. If you find any problems that aren’t listed in this statement or think we’re not meeting the requirements of the accessibility regulations, get in touch. Contact us by email or phone:
● Email: oilies@oilycart.org.uk
● Telephone: 020 8672 6329
We aim to get back to you within 15 working days
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We do not have a venue or public office, so please email or phone using the contact details outlined above if you’d like to get in touch
5. Technical information about this website’s accessibility
Oily Cart is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
In this section, you will find out more about the accessibility of our website and how far it conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. The known issues are not an exhaustive list, but we have summarised the main problems we found on the site when testing representative pages.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below:
Non-accessible content
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
1. Some links, labels and images do not have a text alternative, so people using a screen reader can’t access this information, check the use of alt text throughout. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content)
- We plan to check and add any missing text alternatives within 12 months from publication of this statement. When we publish new content and functions, we’ll make sure they meet accessibility standards
2. Some pre-recorded videos have no transcripts, making them inaccessible to some users. This fails WCAG 2.1 success criterion 1.2.1 (Pre-recorded Audio-only and Video-only)
- We plan to check all video and audio content and add any missing transcripts within 12 months from publication of this statement. When we publish new content, we’ll make sure they meet accessibility standards
3. Some of the non-live/pre-recorded video on the site doesn’t include a descriptive text transcript or audio description track. This fails WCAG 2.1 success criterion 1.2.3 (Audio Description or Media Alternative, Pre-recorded)
- We plan to check all videos published after 23 September 2020 and where the video conveys content visually that isn’t presented by the audio track, will add this content within 12 months from publication of this statement. All new videos will meet accessibility standards
4. There are some examples of the text / background colour contrast failing the WCAG 2.1 success criterion 1.4.3 (contrast minimum) – including some page titles which are laid over images
- We will adjust the colours in the style sheet to provide sufficient contrast, within 12 months from publication of this statement.
5. Not all content is accessible by keyboard only, e.g. the carousel of images on the home page. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard)
- We will address this and check keyboard use of content and menus by screen reader users, and provide alternatives or remove – within 12 months of publication of this statement
6. Check the provision of the ‘skip to content’ link on every page, so users can get to the content easily. This fails WCAG 2.1 success criterion 2.4.1 (Bypass Blocks)
- Apply this throughout and check going to correct place with screen reader users – within 12 months of publication of this statement
7. Some of the links are confusing, with duplicate and unclear links ‘find out more’ which fail WCAG 2.1 success criterion 2.4.4 Link purpose (in context)
- Restructure or use different elements in the navigation to provide a more predictable experience – within 12 months of publication of this statement
8. There are not multiple ways of getting to the content on a page, with the user having to rely on using the menu to navigate the site. This fails WCAG 2.1 success criterion 2.4.5 (Multiple Ways)
- Add site map and/or Search and review site structure within 12 months of publication of this statement
9. Headings aren’t used consistently across the pages, with some pages skipping heading levels. This fails WCAG 2.1 success criterion 2.4.6 (Headings and Labels)
● Review current use of headings and ensure they are used consistently – apply the same approach across the site when new content is added. Review within 12 months of publication of this statement
Disproportionate burden
Not applicable at this time
Content that’s not within the scope of the accessibility regulations
Some access problems fall outside the scope of the accessibility regulations:
PDFs and other documents
- Some of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2. Name, role, value
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018, however please get in touch with us if there is some content that you can’t access so we can find an alternative.
- Any new PDFs or Word documents we publish will meet accessibility standards.
Some external sites that we link to might not be fully accessible
- Some of the content and information that we link to might not meet accessibility standards – OC is not responsible for the accessibility of external content and sites. However, where there is a choice, we will always choose the most accessible options.
Some pre-recorded audio and video published before 23 September 2020.
- We aim to make all our pre-recorded audio and video accessible by using captions and transcripts, but some older content created by external creators might not be as accessible.
Maps
- Our maps will not be accessible to all users, as they rely on visual display and interpretation. However, we aim to provide essential information within each map in an alternative accessible format, e.g. we use Google Maps on the Contact Us page, which also has address in text format https://oilycart.org.uk/contact/
We haven’t made the above content accessible as it is exempt from the regulations, and we are focusing on ensuring the rest of the site and content are accessible. Please contact us if you have a specific query about something that is not accessible to you.
6. What we’re doing to improve accessibility
We are committed to providing a website that is accessible to all and will review this access statement on a regular basis, at least every 12 months from the date of publication. At that stage we will review all the issues listed under ‘Technical information about this website’s accessibility’ and check whether the accessibility problems have been resolved within the time specified. We will also check the accessibility of new content that has been added since launch.
Other ways that we are working to make sure that our website and content is accessible to all include:
- Raising general awareness of accessibility across the theatre sector
- Undertaking staff training and raising awareness within the organisation
- Doing more research into how to increase accessibility of content including videos, audio and PDFs
- Updating our guidelines for staff, external developers and contributors to ensure that all new content that is published will be accessible – this will be mandatory
Preparation of this accessibility statement
This statement was prepared on 16 August 2021. It was last reviewed on 29th October 2021
This website was last tested in July 2021. The test was carried out by an independent access advisor Shelley Boden with input from the OC team and the website developers, Surface Impression. We carried out an access audit of the site with reference to the double-A standard of the Web Content Accessibility Guidelines (WCAG 2.1).
We agreed on a common sample of 20 main pages and common user journeys to test, including key templates and the most commonly visited pages.
We used a combination of test methods to assess the site for accessibility, including:
- Expert access audit – auditor reviewed the site for common (visual) access barriers
- Automated validator test – we ran the sample pages through a validator and interpreted and analysed any errors and alerts highlighted, using WAVE https://wave.webaim.org).
- Access user testing with 3 participants (with different access needs and using different access adjustments and technologies)
We plan to review and update the accessibility statement every 12 months from the date of publication, removing the ‘known access issues’ as they are addressed by the site developers.